How do I know if WAZER is right for me?
You will never find us trying to push our product to a customer that it doesn’t make sense for. You are welcome to reach out to us at firstname.lastname@example.org to explain your use-case, and we are more than happy to advise on whether WAZER is right for you. If it is not we will happily suggest something that is more appropriate.
How did you make WAZER so affordable?
By far the most expensive component in a traditional abrasive waterjet is the high pressure pump. These subsystems operate at 60,000-90,000 PSI, generate incredible amounts of cutting power and cost tens of thousands of dollars. We have figured out how to maintain useful cutting performance while significantly reducing the water pressure. So sure, we can't cut through 2-inch-thick steel, but you probably don't need to.
Will WAZER offer a warranty or support?
Yes. WAZER comes with a six month warranty and lifetime email support. You can read the complete warranty in our Terms of Service.
Can I transfer ownership of my Kickstarter pledge?
Kickstarter pledge ownership is non-transferable and WAZER will ship only to the original Kickstarter backer.
Where are you based?
Our home base is in New York. We also have a facility in Shenzhen.
Are you looking for help or hiring?
Can I be a WAZER distributor?
We're always interested in partnering with people who can help make WAZER accessible to everyone. Please contact email@example.com to discuss.